Frequently Asked Questions
No, you don’t need a prescription to place an order on Covilife.com. We’ve made the ordering process simple and hassle-free—just choose your product, add it to your cart, and check out. That’s it!
We offer shipping to the USA, UK, France, Europe, Australia, and many more countries worldwide. No matter where you are, Covilife.com strives to deliver your order quickly and reliably.
Yes, We’re a Legitimate and Trusted Company
We understand that buying medicine online requires trust—and at Covilife, we’re committed to earning and keeping yours.
Here’s why thousands of customers choose us confidently:
✅ We operate in full compliance with international laws and pharmaceutical regulations.
✅ All our products come from certified manufacturers who follow Good Manufacturing Practices (GMP).
✅ Every order includes real-time tracking, secure checkout, and confirmation via email.
✅ Our Customer Support Team is always available to answer your questions, before and after purchase.
✅ We believe in clear, honest communication—from browsing to delivery.
If you ever need help or reassurance, just send us a message. We’re here to support you at every step.
The estimated delivery time for your order is typically 10 to 14 business days. In most cases, packages arrive within this window.
However, please allow up to 30 days in rare cases. Delays can occur due to:
Customs clearance procedures, which vary by country and may take extra time
High parcel volumes, especially during holidays or global disruptions
Air freight or transit issues, such as route changes or weather-related delays
We closely monitor all shipments and provide tracking details once your order is dispatched. If you have any concerns, our customer support team is always ready to help.
You can buy a prescribed drug online by sending a scanned copy of your prescription to our email (team.ivermectincure@gmail.com).
Yes, they are completely safe. Generic drugs are produced under strict European and international regulations, following the highest standards for safety and quality.
Taking Ivermectin is straightforward, but it’s important to follow these guidelines for the best results:
Swallow the tablet whole with a full glass of water.
Do not chew, crush, or split the tablet, as this may reduce its effectiveness.
For optimal absorption, take it on an empty stomach—either 1 hour before or 2 hours after a meal.
Following these instructions helps ensure that the medicine works properly in your system. If you’re ever unsure, consult your healthcare provider or contact our support team—we’re here to help.
At Covilife, we ensure that all medicines shipped to customers have a minimum expiry of at least 6 months from the delivery date. This is part of our quality and safety commitment.
Most of our products—especially those like Ivermectin, Fenbendazole, and Azithromycin—typically come with an expiry of up to 2 years, depending on the batch and manufacturer.
If you require medicine with a longer shelf life, please feel free to contact our Customer Service Team before placing your order. We’ll do our best to accommodate your request.
You can easily track your order using the tracking number provided by our shipping partner. Once your order is packed and ready to ship, we’ll email you the tracking details.
If you haven’t received a tracking number yet, don’t worry—tracking may still be available depending on the logistics provider handling your shipment.
Need help? Our Customer Service Team is happy to assist. Contact us during or after placing your order, and we’ll confirm the shipping method and tracking options for your region.
Yes, you can cancel your order—as long as it has not yet been dispatched.
If your order is still in the processing stage, we will issue a refund after deducting a small cancellation fee to cover handling costs.
⚠️ Please note:
Once your order has been packed or shipped, it can no longer be canceled. This can happen within 12 hours of placing the order, so if you need to make changes or cancel, please contact us as soon as possible.
Our support team is here to help—don’t hesitate to reach out!
In this case, it is very important to contact us immediately. We will send you a corrected dose of the medicine.
A confirmation email is usually sent automatically within a few seconds of completing your order. If you haven’t received it, here are a few things to check:
Spam or Junk Folder: Sometimes our emails might end up there by mistake.
Mark as Safe: If you find the email in your Spam or Junk folder, please select “Mark as not spam” or “Add sender to safe list.” This will help ensure future emails from us go straight to your inbox.
If you still haven’t received the email, feel free to reach out to our Customer Service team—we’ll be happy to help!